Help and Advice
Help and support during an incident
Information outlining what you can expect from us during a prolonged incident (more than 12 hours).
Find out how we can helpPlease note our billing contact centre opening hours are:
Friday 29th March: Closed
Saturday 30th March: 09:00 - 13:00
Monday 1st April: Closed
Our Operational contact centre is open 24/7 for any emergencies
Information outlining what you can expect from us during a prolonged incident (more than 12 hours).
Find out how we can help