Burst pipe in Nash Road, Newport

exclamation icon

Updated: 15:30 21 January 2022

We are dealing with a burst water pipe in Nash Road, Newport which may be affecting the water supplies of customers in Newport area.

Our team team continue to work on the repair of the burst main and this is progressing well, but due to the difficult nature of the repair we expect the work to now be completed by later this evening. We wish to apologise for this and want to assure you that we are doing everything we can to put things right and restore drinking water supplies as quickly as possible.

For more information and updates, please click here.

Sign up to view your account online


We're upgrading our online services and making it easier for you to manage your Welsh Water account.

Why sign up to My Account?

When you sign up for our online services, you can:

  • View your bills, balance, payments and letters online
  • Submit a meter reading 
  • Set up or amend a direct debit
  • Make a payment
  • Check any issues affecting your area
  • Enter our prize draw to win a £500 voucher

You'll also switch to paperless billing, rather than receiving your bill in the post. We'll then let you know when your bill is ready by either SMS text and/or email.