Switching to a water meter

Do you live alone, not use much water, or are you looking to reduce your bill? You might save money by having a water meter installed.

Why switch to a water meter?

  • You could save money (the less water you use, the lower your bill will be!)
  • We’ll install it free of charge
  • It helps reduce your carbon footprint (households with meters tend to use less water)
  • You can switch back to your unmeasured charge at any time up to 2 years from the date the meter was installed*.

*This option is only available to customers who have switched from unmeasured to a metered supply. If you move into a property which already has a meter, this option is not available.

The meter estimation calculator

Could you be saving with a water meter?

Just answer a few questions and see what your bill could be if you were on a meter!

How many people live at your property?

This includes both adults and children.

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How do you use your water?

Do you use a power shower, washing machine or dish washer, garden sprinkler, or hosepipe?

Please select Yes or No

Your monthly estimate

Based on the information you’ve provided, we would expect your bill to be around £{MonthlyCharge} per month if you switched to a meter.

This is just an estimate, your bill may be higher or lower than this depending on how much water you use. You would be billed based on the amount of water you use every 6 months.

If you’re interested, read on below for more information.

Your bill could be around:


per month

or £{AnnualCharge} per year.

Steps for applying for a meter

How we bill you if you have a meter

Measured charges are based on a fixed service charge plus how much water you use. We will work out how much water you have used based on your meter readings and charge per cubic meter of water used. If you decide to switch to a water meter, we'll send you a bill every six months.

Find out more about measured charges here.

Changing your mind

If you have a meter installed, you have two years in which you can request to have the meter removed. Your charges will then revert back to being unmeasured charges. If your property already had a water meter installed before it was purchased or rented then the water meter cannot be removed.