Burst pipe in Nash Road, Newport

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Updated: 15:30 21 January 2022

We are dealing with a burst water pipe in Nash Road, Newport which may be affecting the water supplies of customers in Newport area.

Our team team continue to work on the repair of the burst main and this is progressing well, but due to the difficult nature of the repair we expect the work to now be completed by later this evening. We wish to apologise for this and want to assure you that we are doing everything we can to put things right and restore drinking water supplies as quickly as possible.

For more information and updates, please click here.

Drinking water quality


Supplying high quality drinking water at all times is a priority to us. Sometimes things can go wrong, so we've provided some information to help if your water doesn't seem right.

Over the course of a year some 300,000 water tests are taken and analysed, and of the water we supply, 99.96% meet drinking water quality standards at customer taps.

Your water can also be affected by work or incidents in your area. You can check for planned or emergency works near you with our In Your Area service below.

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Water Supply

Information Sheets

Browse our leaflets around your water supply, including information on fluoride, iron, manganese and lead.

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