When temperatures plummet, the water in your pipes and taps can freeze, cutting off your water supply and causing your pipes to burst.
Pipes and taps that are outdoors, or in cold places like lofts or garages are the most likely to freeze and when frozen water expands, it can crack even the strongest metal pipes.
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To make sure your home or business is prepared for the cold weather, take a look at our top tips and advice.
Other areas of interest
Protecting your heating systems
If your water supply fails, you need to look after heating system. Check what type of system you have and follow the advice below.
Frozen pipes at home
Get help and advice if you find your pipes at home are frozen, or if your pipes have burst due to the cold temperature.
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Frequently Asked Questions
If a flood is posing a danger to life or injury, contact 999 fire and rescue service.
If the flood is caused by a sewer or a leak from a water main contact:
- Report an issue online
- Water Services & Emergencies: 0800 052 0130
- Sewerage services & Emergencies: 0800 085 3968
If the flood caused by a watercourse such as a river, contact Natural Resource Wales (NRW) – naturalresources.wales
If the flood is on a road caused by:
- A blockage in a roadside drain
- A watercourse like a ditch
- Surface water or groundwater
Contact your local authority – visit your local authority website for contact details.
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