Cookie for you, not for profit

As a not for profit organisation, we don't use cookies for advertising. Instead, we use cookies to help us understand how we can improve our service to you.

Cookie Policy

Close

Menu

How can we help you?

Our customers usually search for:

Accessibility Cymraeg

COVID-19 (Coronavirus) – A Message to Our Customers

information icon

Updated: 09:00 04 January 2021

We know that this continues to be a difficult and challenging time for customers. We also know that the water and wastewater services we provide play a key role in protecting public health and safeguarding the communities we serve.

As we have done throughout the pandemic, we are doing all we can to protect our colleagues while also maintaining our services to customers. You will continue to see us working in streets and communities during this time but we are only doing essential work that will help protect public health by maintaining our key water and wastewater services to customers. We will not be doing any work which would require us to enter properties unless it is an emergency.

Our Billing Call Centre remains open from 8am - 6pm (Monday to Friday) and is available to support our most vulnerable customers who have been impacted by the coronavirus.

If you’re impacted by the coronavirus and concerned about your water bill, please click here for more information.

Remember, you can update your account, tell us you are moving and set up a direct debit by visiting our online services.

We will keep you informed of any other changes through updates on this site and via our social media channels - Facebook & Twitter.

We will to do everything we can to continue providing our essential services and we thank you for your support.

Ofwat Market Tables

Here you can find GIS boundary files and Ofwat tables for our Water Resource Zones.

GIS Boundary Files

Shapefile for all WRZ

Download
301.8kB, ZIP

Alwen Dee WRZ GIS boundary

Download
9.7kB, LYR

Bala WRZ GIS boundary

Download
9.7kB, LYR

Barmouth WRZ GIS boundary

Download
9.7kB, LYR

Blaenau Ffestiniog WRZ GIS boundary

Download
9.7kB, LYR

Brecon Portis WRZ GIS boundary

Download
9.7kB, LYR

Clwyd Coastal GIS boundary

Download
9.7kB, LYR

Dyffryn Conwy WRZ GIS boundary

Download
9.7kB, LYR

Elan Builth WRZ GIS boundary

Download
9.7kB, LYR

Hereford WRZ GIS boundary

Download
9.7kB, LYR

Lleyn Harlech WRZ GIS boundary

Download
9.7kB, LYR

Llyswen WRZ GIS boundary

Download
9.7kB, LYR

Mid and South Ceredigion WRZ GIS boundary

Download
9.7kB, LYR

Monmouth WRZ GIS boundary

Download
9.7kB, LYR

North Ceredigion WRZ GIS boundary

Download
9.7kB, LYR

North Eryri Ynys Mon WRZ GIS boundary

Download
9.7kB, LYR

Pembrokeshire WRZ GIS boundary

Download
9.7kB, LYR

Pilleth WRZ GIS boundary

Download
9.7kB, LYR

Ross on Wye WRZ GIS boundary

Download
9.7kB, LYR

Sewcus WRZ GIS boundary

Download
7.2kB, LYR

South Meirionydd WRZ GIS boundary

Download
9.7kB, LYR

Tywi CUS WRZ GIS boundary

Download
9.7kB, LYR

Tywyn Aberdyfi WRZ GIS boundary

Download
9.7kB, LYR

Vowchurch WRZ GIS boundary

Download
9.7kB, LYR

Whitbourne WRZ GIS boundary

Download
9.7kB, LYR

Ofwat Tables

WRMP19 Alwen Dee DYAA Ofwat Tables

Download
187.2kB, XLSX

WRMP19 Bala DYAA Ofwat Tables

Download
146.9kB, XLSX

WRMP19 Barmouth DYAA Ofwat Tables

Download
141.7kB, XLSX

WRMP19 Blaenau Ffestiniog DYAA Ofwat Tables

Download
152.7kB, XLSX

WRMP19 Brecon Portis DYAA Ofwat Tables

Download
156.7kB, XLSX

WRMP19 Clwyd Coastal DYAA Ofwat Tables

Download
147.2kB, XLSX

WRMP19 Dyffryn Conwy DYAA Ofwat Tables

Download
183kB, XLSX

WRMP19 Elan Builth DYAA Ofwat Tables

Download
183kB, XLSX

WRMP19 Elan Builth DYCP Ofwat Tables

Download
182.9kB, XLSX

WRMP19 Hereford DYAA Ofwat Tables

Download
191.6kB, XLSX

WRMP19 Lleyn Harlech DYAA Ofwat Tables

Download
166.1kB, XLSX

WRMP19 Llyswen DYAA Ofwat Tables

Download
191.8kB, XLSX

WRMP19 Mid South Ceredigion DYAA Ofwat Tables

Download
200.2kB, XLSX

WRMP19 Monmouth DYAA Ofwat Tables

Download
169.8kB, XLSX

WRMP19 North Ceredigion DYAA Ofwat Tables

Download
162.2kB, XLSX

WRMP19 North Eryri Ynys Mon DYAA Ofwat Tables

Download
142.5kB, XLSX

WRMP19 Pembrokeshire DYAA Ofwat Tables

Download
173.4kB, XLSX

WRMP19 Pembrokeshire DYCP Ofwat Tables

Download
173.5kB, XLSX

WRMP19 Pilleth DYAA Ofwat Tables

Download
143kB, XLSX

WRMP19 Sewcus DYAA Ofwat Tables

Download
135.9kB, XLSX

WRMP19 South Meirionydd DYAA Ofwat Tables

Download
173.1kB, XLSX

WRMP19 Tywi CUS DYAA Ofwat Tables

Download
219.4kB, XLSX

WRMP19 Tywyn Aberdyfi DYAA Ofwat Tables

Download
154.2kB, XLSX

WRMP19 Tywyn Aberdyfi DYCP Ofwat Tables

Download
156.4kB, XLSX

WRMP19 Vowchurch DYAA Ofwat Tables

Download
150.9kB, XLSX

WRMP19 Vowchurch DYCP Ofwat Tables

Download
151.4kB, XLSX

WRMP19 Whitbourne DYAA Ofwat Tables

Download
159.7kB, XLSX

Get in touch

We can point you to the right place.

In your area

Incidents or planned works near you.