Covid 19 – Our customers in local lockdown areas

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Updated: 18:00 28 September 2020

With the Welsh Government introducing lockdown measures in areas across Wales, we are having to take additional precautions to help keep our colleagues and customers safe in these areas. These areas currently are:

  • Rhondda Cynon Taf County Borough
  • Caerphilly County Borough
  • Merthyr Tydfil County Borough
  • Bridgend County Borough
  • Blaenau Gwent County Borough
  • Newport
  • Llanelli (town)
  • Cardiff
  • Swansea
  • Vale of Glamorgan
  • Torfaen County Borough
  • Neath Port Talbot County Borough

We know that our role – providing water and wastewater services - has never been more important. As essential key workers, you will still see Welsh Water employees working across these areas to maintain services but we will continue to carefully implement social distancing and safety procedures. All of our colleagues will also adhere to rules on wearing face coverings in indoor public areas.

We are temporarily limiting visits to households in these areas to doing emergency or essential works. Examples includes if you have issues with your water supply or flooding in the property. Please get in touch with us as usual and we will advise you what will happen next.

Before we visit, our teams will contact you in advance to confirm that no-one has shown (in the last 48 hours) or is currently showing any COVID-19 symptoms.

We appreciate that this may cause some inconvenience, but we hope you understand that we’re doing this to keep you and your families safe.

We will keep you informed of any other changes through updates on this site and via our social media channels - Facebook & Twitter.

Ofwat Market Tables


Here you can find GIS boundary files and Ofwat tables for our Water Resource Zones.

GIS Boundary Files

Shapefile for all WRZ

Download
301.8kB, ZIP

Alwen Dee WRZ GIS boundary

Download
9.7kB, LYR

Bala WRZ GIS boundary

Download
9.7kB, LYR

Barmouth WRZ GIS boundary

Download
9.7kB, LYR

Blaenau Ffestiniog WRZ GIS boundary

Download
9.7kB, LYR

Brecon Portis WRZ GIS boundary

Download
9.7kB, LYR

Clwyd Coastal GIS boundary

Download
9.7kB, LYR

Dyffryn Conwy WRZ GIS boundary

Download
9.7kB, LYR

Elan Builth WRZ GIS boundary

Download
9.7kB, LYR

Hereford WRZ GIS boundary

Download
9.7kB, LYR

Lleyn Harlech WRZ GIS boundary

Download
9.7kB, LYR

Llyswen WRZ GIS boundary

Download
9.7kB, LYR

Mid and South Ceredigion WRZ GIS boundary

Download
9.7kB, LYR

Monmouth WRZ GIS boundary

Download
9.7kB, LYR

North Ceredigion WRZ GIS boundary

Download
9.7kB, LYR

North Eryri Ynys Mon WRZ GIS boundary

Download
9.7kB, LYR

Pembrokeshire WRZ GIS boundary

Download
9.7kB, LYR

Pilleth WRZ GIS boundary

Download
9.7kB, LYR

Ross on Wye WRZ GIS boundary

Download
9.7kB, LYR

Sewcus WRZ GIS boundary

Download
7.2kB, LYR

South Meirionydd WRZ GIS boundary

Download
9.7kB, LYR

Tywi CUS WRZ GIS boundary

Download
9.7kB, LYR

Tywyn Aberdyfi WRZ GIS boundary

Download
9.7kB, LYR

Vowchurch WRZ GIS boundary

Download
9.7kB, LYR

Whitbourne WRZ GIS boundary

Download
9.7kB, LYR

Ofwat Tables

WRMP19 Alwen Dee DYAA Ofwat Tables

Download
187.2kB, XLSX

WRMP19 Bala DYAA Ofwat Tables

Download
146.9kB, XLSX

WRMP19 Barmouth DYAA Ofwat Tables

Download
141.7kB, XLSX

WRMP19 Blaenau Ffestiniog DYAA Ofwat Tables

Download
152.7kB, XLSX

WRMP19 Brecon Portis DYAA Ofwat Tables

Download
156.7kB, XLSX

WRMP19 Clwyd Coastal DYAA Ofwat Tables

Download
147.2kB, XLSX

WRMP19 Dyffryn Conwy DYAA Ofwat Tables

Download
183kB, XLSX

WRMP19 Elan Builth DYAA Ofwat Tables

Download
183kB, XLSX

WRMP19 Elan Builth DYCP Ofwat Tables

Download
182.9kB, XLSX

WRMP19 Hereford DYAA Ofwat Tables

Download
191.6kB, XLSX

WRMP19 Lleyn Harlech DYAA Ofwat Tables

Download
166.1kB, XLSX

WRMP19 Llyswen DYAA Ofwat Tables

Download
191.8kB, XLSX

WRMP19 Mid South Ceredigion DYAA Ofwat Tables

Download
200.2kB, XLSX

WRMP19 Monmouth DYAA Ofwat Tables

Download
169.8kB, XLSX

WRMP19 North Ceredigion DYAA Ofwat Tables

Download
162.2kB, XLSX

WRMP19 North Eryri Ynys Mon DYAA Ofwat Tables

Download
142.5kB, XLSX

WRMP19 Pembrokeshire DYAA Ofwat Tables

Download
173.4kB, XLSX

WRMP19 Pembrokeshire DYCP Ofwat Tables

Download
173.5kB, XLSX

WRMP19 Pilleth DYAA Ofwat Tables

Download
143kB, XLSX

WRMP19 Sewcus DYAA Ofwat Tables

Download
135.9kB, XLSX

WRMP19 South Meirionydd DYAA Ofwat Tables

Download
173.1kB, XLSX

WRMP19 Tywi CUS DYAA Ofwat Tables

Download
219.4kB, XLSX

WRMP19 Tywyn Aberdyfi DYAA Ofwat Tables

Download
154.2kB, XLSX

WRMP19 Tywyn Aberdyfi DYCP Ofwat Tables

Download
156.4kB, XLSX

WRMP19 Vowchurch DYAA Ofwat Tables

Download
150.9kB, XLSX

WRMP19 Vowchurch DYCP Ofwat Tables

Download
151.4kB, XLSX

WRMP19 Whitbourne DYAA Ofwat Tables

Download
159.7kB, XLSX