Your annual bill 2024

If you don't have a water meter, you'll receive your annual bill from us sometime in February or March. Here's all you need to know.

Frequently asked questions about your annual bill

How will I see the £10.60 credit on my bill?

This will depend on how you pay your bill. Please toggle through the examples below.

1. Ways you can contact us

Live chat

Speak to one of our helpful customer service agents about your annual bill.

Chat now Offline Live Chat

Message us on Social Media

We can help with day-to-day queries via Direct Message on Facebook and Twitter.