Dwr Cymru Welsh Water

Monday, 17th February

With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.

Here are the organisations you may need to contact:

Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.

Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.

Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.

close

In Your Area

Get the latest information on Emergencies, Essential Maintenance and Planned Work in your area and sign up for alerts


Take a look at our Priority Services

Supplying help with your bill, practical help and keeping you safe.

Find out more

Latest News

06/02/2020

In response to the announcement of customer prices for 2020-2021

Read more...
30/01/2020

Dwr Cymru Welsh Water Placed in ICS Top 50 Companies for Customer Satisfaction

Read more...
06/12/2019

Debra Bowen Rees appointed Non-Executive Director of Glas Cymru

Read more...
29/11/2019

Welsh Water publishes Draft Assurance Plan

Read more...
News Summary

Welsh Water Community Fund

Boost fundraising efforts in your community.

Find Out More
Aa