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Storm Claudia: High winds and heavy rain

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Flood warnings are in place with heavy rain forecast over the next few days in many of the communities we serve. With increased risk of flooding, we urge our customers to make sure they are aware of who to contact in a flooding emergency, click here to find out more.

We’re monitoring our network closely and working with other local agencies.

Please keep safe.

Storm Claudia

Flood warnings are in place with heavy rain forecast in many of the communities we serve.

Who to contact in a flooding emergency

How can we help?

Is your bill higher than usual?

If you have a water meter, you'll be billed for the amount of water you use, although there are a number of reasons that could cause your bill to be higher than expected.

Find out more about high bills

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Latest news

7 November 2025

Lila Thompson to stand down as Glas Cymru Non-Executive Director

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30 October 2025

Consultation begins on Welsh Water’s largest ever infrastructure project

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21 October 2025

Deputy First Minister opens UK's first reedbed and wetlands storm overflow in Torfaen

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Watersafe - Local Approved Plumbers

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Three little words that make a big difference to a lot of people.

We’re the only water company of its kind in the UK. We don’t have shareholders, which means we put every penny back into looking after your water and our beautiful environment - now and for years to come.
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