For you
Not for profit
We serve most of Wales and Herefordshire – providing drinking water and protecting your environment.
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Get Winter Ready
Preparing your home for colder weather
Winter can be a magical time of year, but freezing temperatures can also be costly.
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In your area
Check if there is any work or reported incidents near you that could be affecting your water supply, or sign up to receive alerts and updates.
My Account
online
Sign up for 'My Account' online to take full advantage of our online services. View and manage your account online, see your bills, and get personalised help and advice.
Find out more Covid19 A message to our customers
We know that this is a difficult time. We also know how important the water and waste water services we provide are to communities and businesses across Wales.
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We're here for
a helping hand
There are lots of reasons you might want a little extra support from time to time. Whatever your circumstances, joining our Priority Services means we can help make life that little bit easier.
Careers
Join our talent community
Whether it’s our water samplers, network engineers, scientists, sewer operatives or customer experience advisors, we are all working together to earn the trust of our customers every day.
