Following periods of drier weather, we all need to look after our water
Help and Advice
We're introducing a
hosepipe ban
in Pembrokeshire
Following the driest year since 1976, record warm temperatures and an increased demand for water, water resources (or reservoirs) for the Pembrokeshire area have reached drought levels.
In your area
Check if there is any work or reported incidents near you that could be affecting your water supply, or sign up to receive alerts and updates.
Help and support with your annual bill
If you are having trouble affording to pay your annual bill, please don’t suffer in silence. We know life can be stressful and unpredictable and personal circumstance can change very quickly.
We may be able to help you and offer financial support.
How can I reduce my annual bill?
If you live alone, don't use much water, or are looking to reduce your bill, you might save money by having a water meter installed.
You have the option of switching back to a fixed charge within two years of the meter being installed, if you change your mind.
Moving Home?
Moving home can be stressful but letting us know is easy. Whether you’re moving in to our region for the first time, moving to another property within our region or moving out of our region completely, you can let us know online.
Find out more
Sign up to our
Priority Services
At times, some customers need a little extra help. If we can help you, join our priority services register so we can make sure you get the best service possible.
Careers
Join our talent community
Whether it’s our water samplers, network engineers, scientists, sewer operatives or customer experience advisors, we are all working together to earn the trust of our customers every day.
Latest news
8 August 2022
Dŵr Cymru Welsh Water to invest extra £100m before the end of 2025 to improve River Water Quality
Corporate
4 August 2022
Temporary Use Ban (hosepipe ban) to protect Pembrokeshire’s water supplies and environment
Corporate
2 August 2022
David Davies MP visits completed flood defence work
Corporate
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