For you
Not for profit

We serve most of Wales and Herefordshire – providing drinking water and protecting your environment.
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My account online

My Account

online

Sign up for 'My Account' online to take full advantage of our online services. View and manage your account online, see your bills, and get personalised help and advice.
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Get Winter Ready

Preparing your home for colder weather

Winter can be a magical time of year, but freezing temperatures can also be costly.
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Covid19 A message to our customers

We know that this is a difficult time. We also know how important the water and waste water services we provide are to communities and businesses across Wales.

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Helping hand

We're here for

a helping hand

There are lots of reasons you might want a little extra support from time to time. Whatever your circumstances, joining our Priority Services means we can help make life that little bit easier.

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Change of Registered Address

Glas Cymru


Glas Cymru, the not-for-profit company which owns Welsh Water, announces that with immediate effect the registered office of the company and all subsidiaries in the Group has changed 

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Careers

Join our talent community

Whether it’s our water samplers, network engineers, scientists, sewer operatives or customer experience advisors, we are all working together to earn the trust of our customers every day.

Visit our careers