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Red Weather Warning - Storm Darragh

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Updated: 14:30 07 December 2024

Due to the extremely strong winds overnight, this has impacted on power supplies to some of our operational sites, particularly in parts of North West Wales, South West Wales and parts of Herefordshire. There is currently no major impact on services generally and we have taken precautionary measures to ensure that we can maintain our services to customers.

Our teams have worked throughout the night to monitor the impact of the weather and respond to issues as they arise.

Our teams are continuing to assess the impact of this extreme weather and will keep customers updated if their drinking water or wastewater services may be impacted.

Customer can access the latest updates on our services via In Your Area. We recommend that customers who aren’t currently registered for this service, register here to receive regular updates about services in their area.

Given the latest flood warnings and alerts, we urge our customers to make sure they are aware of who to contact in a flooding emergency. Click here to find out more.

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If you’re experiencing issues around flooding from surface water drains in the street, please contact your local council. If you’re looking to report flooding from rivers or streams, please call Natural Resources Wales on 0300 065 3000.  If you have any other issues with the sewerage system, including pollution, call us on 0800 052 0130.

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