For you
Not for profit
We serve most of Wales and Herefordshire – providing drinking water and protecting your environment.
Learn more
Learn more
Covid19 A message to our customers
We know that this is a difficult time. We also know how important the water and waste water services we provide are to communities and businesses across Wales.
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In your area
Check if there is any work or reported incidents near you that could be affecting your water supply.
'Your Account'
online
Sign up for 'Your Account' online to take full advantage of our online services. View and manage your account online, see your bills, and get personalised help and advice.
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Looking after your water
In Wales we have high rainfall and often we don’t think about how much water we use because there is such a plentiful supply of rainwater.
But a lot of work goes into producing the water that comes from the tap. Reducing the amount of water you use can help lower your bills, help us look after our environment and ensure there's enough water for everyone.
Help us save water But a lot of work goes into producing the water that comes from the tap. Reducing the amount of water you use can help lower your bills, help us look after our environment and ensure there's enough water for everyone.
We're here for
a helping hand
There are lots of reasons you might want a little extra support from time to time. Whatever your circumstances, joining our Priority Services means we can help make life that little bit easier.
Careers
Join our talent community
Whether it’s our water samplers, network engineers, scientists, sewer operatives or customer experience advisors, we are all working together to earn the trust of our customers every day.
