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Coronavirus: What is the impact Welsh Water services and our customers?

Coronavirus: A message to our business customers

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Due to the continuing impact of COVID-19, we have decided that our sites, reservoirs and lakes will remain temporarily closed to all members of the public (including walking, sailing, angling and any land or water-based activities).

We have not taken this decision lightly, but as you will appreciate, safeguarding the health and safety of our customers and colleagues remains our first priority during these uncertain times.

We are monitoring and liaising with other organisations to establish a safe opening procedure that will allow us to reopen our sites when the time is right.

Until then, we hope that you understand why we have taken this difficult decision.

Thank you.


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Latest News

05/06/2020

Welsh Water announces record investment and expanded support for customers during COVID-19 response

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01/06/2020

Water demand soars as temperatures rise

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01/05/2020

Welsh Water tops the industry’s customer satisfaction rankings

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24/04/2020

Reservoirs 'out of bounds' as weather set to heat up

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Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY.

© Dŵr Cymru Cyf 2020.

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