Charging orders

A Charging Order secures the debt against your home or any other property that you own. This means you could lose your home if you don't pay back what you owe.

If a charging order is secured what could happen next?

Once a Charging Order has been made, we can apply to the Court for another order to force you to sell your home. This is called an Order for Sale. We don’t want to do this, so we’ll always look at other options, such as High Court enforcement.

In all instances we’d always recommend that you make an instalment offer to reduce the debt or at the very least, prevent interest from being added over time, which will increase the debt.

Can I still repay the debt at this stage?

If you wish to prevent your property from being affected then contact us straight away to discuss repayment proposals - the earlier, the better.

Contact our debt team

Speak to an advisor

If you have any queries or concerns on paying your water bill, please speak to our friendly advisors.

0303 313 0022

8am to 6pm Monday to Friday. This is a toll-free telephone number.