Revised Draft Drought Plan 2025
At Welsh Water, our vision is “To earn the trust of customers, every day”. That vision aligns with our unique ownership structure: we have no shareholders and so can concentrate solely on delivering the best possible value for money to our customers.
All the profits that we make are reinvested in the business to improve outcomes for our customers and the environment and the communities that we serve.
We need to hold to this way of working every day, especially during stressful periods such as droughts which can be challenging for both ourselves and our customers. We are trusted to plan for drought and trusted to deliver these plans when drought periods occur – we must continue to earn that trust every day. Our Water Resources Management Plan and our Drought Plan are at the centre of this strategy.
Producing and maintaining a Drought Plan is a statutory process required by Government who have set out the legal basis for this in the Water Industry Act 1991. We are directed by Welsh Government who also provide the guiding principles for our plan. We have worked closely with Natural Resources Wales who produce the Drought Planning Guidance for water companies in Wales. Our Drought Plan sets out how we will deal with drought conditions within both the urban and rural parts of our supply area, and how we will monitor the effect of any actions that we take on the natural environment.
We published our draft Drought Plan 2025 on January 10th for public consultation. The draft plan was an evolution of our 2020 Drought Plan informed by our latest modelling as well as our experience of recent drought in 2022.
Twelve organisations and individuals provided feedback on the draft plan, and we have collated each of their comments alongside our responses to each comment in our Statement of Response. We have produced a revised Draft Drought Plan 2025 which has been updated and improved in light of consultee feedback, and submitted our Revised Draft Drought Plan, Statement of Response, and updated appendices to Welsh Government and DEFRA on 25th April 2025.
If you require any further information, or copies of supporting reports that are not published on our website, then please email Water.Resources@dwrcymru.com.