Add or remove a name from account


We know there are many different circumstances when it comes to add a name to an account or removing a name.

Please select the option which is appropriate for you from our selection tool below, which will point you in the right direction.

2. Please tell us more...

    or, if you are moving in with someone who is not already a Welsh Water customer then...

3. For your information

In order for us to complete your request the existing account will first need to be closed and then a new account opened in joint names.

3. For your information

3. For your information

3. Your next steps

Are you moving to a property which is served by Welsh Water and will you be responsible for the bill at that property?

2. Your next steps

In order for us to complete your request the existing account will first need to be closed and then a new account opened in joint names.

2. Your next steps