Updated: 11:00 12 December 2024
Our services continue to be impacted by power supply issues which could result in interruptions to water supplies or low pressure for some customers, mainly in rural areas. Our teams are working hard to maintain supplies and working closely with all other agencies - including the energy companies - to restore all supplies safely and as quickly as possible.
Go to In Your Area for further information.
We want to make sure that our customers receive as much help as possible through our targeted campaigns.
We have a number of ways we may be able to help. By switching to Welsh Water’s HelpU tariff, customers could save up to £200 off their water bill. This could mean extra money towards essential items. Find out more here.
