Updated: 06:00 11 August 2025
We have refilled the network and restored supplies to those areas affected by the burst water main (Flint, Holywell, Ffynnongroyw, Greenfield, Llanerch y Mor, Mostyn, Oakenholt, Talacre, Whitford and Mancot).
However we are aware of temporary discolouration issues affecting water supplies to households in Connah’s Quay. This has been caused as we have needed to move the water around the network to maintain supplies and will be temporary.
We are contacting those customers on our Priority Services Register and those households (text to mobile / landlines) which may be affected.
Some households may still be experiencing discoloured water, but this is temporary. We are flushing the system and customers can also run their taps for a short period to help it clear.
Customers can collect water supplies from our bottled water station at the Jade Jones Pavilion in Flint (CH6 5ER) which remains open as a precaution.
More information is available here. We will also continue to provide updates on In Your Area and on our social media channels.
Welsh Water is the sixth largest of the ten regulated water and sewerage companies in England and Wales.
It is responsible for providing three million people with drinking water in 1.4 million homes and businesses. DCWW is a ‘not-for-profit company’ which has been owned by Glas Cymru since 2001. It does not have shareholders and any financial surpluses are reinvested in the business for the benefit of customers.
To find out more about the Dŵr Cymru Welsh Water, click here.
