Cat Osborne
Water Industry Management and Regulation Manager
Water Industry Management and Regulation Manager
Welsh Government (Water Branch)
Email: catherine.osborne@gov.wales
Please note our billing contact centre and webchat festive opening hours are:
Monday 29th December: 08:00 - 18:00
Tuesday 30th December: 08:00 - 18:00
Wednesday 31st December: 08:00 - 14:00
Thursday 1st January: Closed
Friday 2nd January: 08:00 - 18:00
Saturday 3rd January: 09:00 - 13:00
Our Operational contact centre is open 24/7 throughout the festive period for any water or wastewater emergencies.
Email: catherine.osborne@gov.wales