Storm Darragh

exclamation icon

Updated: 11:30 11 December 2024

Our services continue to be impacted by power supply issues which could result in interruptions to water supplies or low pressure for some customers, mainly in rural areas. Our teams are working hard to maintain supplies and working closely with all other agencies - including the energy companies - to restore all supplies safely and as quickly as possible.

Go to In Your Area for further information.

May 2022


In South Wales our main focus during May was in Newport West and lasting presence across Rhondda Cynon Taf.

We have been traveling in our 'Big Blue Bus' to communities to support as many families as we possibly can.

We have also been visiting more intimate settings such as ‘pantries’ and ‘Hubs’ to reach those who cannot reach us. We teamed up with local and various organisations such as MIND, NHS, PowerUp, Melin Homes, Salvation Army Community Connectors, Warm Wales, Newport Council and most recently RE: Make to name a few.

We also took part in a MIND ‘take over day’ in Newport City Centre and hosted a bill surgery to its users and also a ‘Fuel Poverty’ Event in West HUB.

In North Wales, we held an event at DVSC in Ruthin supporting “Water Saving Week”, where we were joined by various colleagues from around the business. We also attended a Mothers Union Group in Rhos on sea, libraries at Barmouth and Dolgellau in our community van, where we were joined by Warm Wales, Nest and CAB. Throughout the month we also held various training and awareness sessions to numerous organisations.