Our festive opening hours

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Please note our billing contact centre and webchat festive opening hours are:

Monday 29th December: 08:00 - 18:00
Tuesday 30th December: 08:00 - 18:00
Wednesday 31st December: 08:00 - 14:00
Thursday 1st January: Closed
Friday 2nd January: 08:00 - 18:00
Saturday 3rd January: 09:00 - 13:00

Our Operational contact centre is open 24/7 throughout the festive period for any water or wastewater emergencies.

Water meters


All the information needed about your water meter, or how to check if your client can reduce their bill with a meter and how to apply for one.

Get impartial advice

The Consumer Council for Water


The Consumer Council for Water provide impartial advice and guidance relating to any kind of household water supply or sewerage issue.

Get impartial advice
Save water and save money

Save water and save money

We use lots of water in our homes, but there are really easy ways that you can save water in your home & garden and save money.

Save water and save money