Little changes make a big difference.

Although rain falls freely from the sky, we put a lot of work, energy, and love into delivering every drop.

Did you know?

The average person uses 176 litres of water a day, that’s almost 310 pints!

Welsh Water are finding and fixing 120 leaks a day to reduce leakage and wastage on the network.

Saving water in the bathroom

  • Take a shower instead of a bath. And, if you can reduce your shower time from 10 minutes to 4 minutes, you can save approx. 15,000 litres a year, that’s around £45 saved on your water bills for metered customers! Plus, all of the energy saved heating the water.
  • Don't leave the tap running when brushing your teeth – Turning off the tap while brushing could save approx. 6,000 litres of water a year, that’s around £20 per year in savings.
  • Why not try fitting a water efficient shower head? An energy saving shower head can save around 10,000 litres of water a year compared to a standard shower head! To get yours, create your profile on our Get Water Fit calculator.
  • If you have a dual flush toilet, check which button is the big flush, and only use the big flush when you need to. Using the big flush uses almost twice as much water as a small flush! And if its yellow – remember you can let it mellow!
  • Leaky loo? A leaking loo waste between 200 and 400 litres a day or 73,000 to 146,000 a year – sometime this number can be much higher. Fixing this could save you between £219 and £438 a year! Head on over to our Cartref programme to see how we can help.

Saving water in the kitchen

  • Use a washing up bowl or plug when doing the washing up, instead of leaving the tap running. Once you’ve finished the washing up, save the used water to wash any plastics or glass before recycling them.
  • Fix any leaking taps to avoid wasted water. Did you know a dripping tap can waste over 7,000 litres a year? This could cost you around £20 each year if it’s not fixed.
  • Wait until you have a full load before using the dishwasher, and always use the eco setting - this can save you over £15 a year.
  • Only fill the kettle with the water you need, overfilling the kettle not only wastes electricity but if the unused water is thrown away each time, this can cost you up to £5 in just your water bill if you are metered.
  • Keep tap water in the fridge for an instant cold drink to avoid running the tap.
  • If you are purchasing a new appliance which uses water, be sure to check how water efficient it is.

Saving water in the garden

  • Use a watering can or handheld hose pipe (with hose gun) instead of a garden sprinkler.
  • A water butt is a great way to collect rainwater for use in the garden – available from our Product store.
  • Add water retention crystals to pots, tubs and hanging baskets to help keep compost moist.
  • Don't cut lawns too short and try to mulch the cuttings to improve soil health.

Apply for a water meter

Only pay for as much water as you use.

Water meters

7 days a week

Our teams work seven days a week, and often overnight, fixing leaks as soon as we find them.

Getting water through our pipes fast enough is a real challenge in some areas and this is often worse at peak demand times – usually in the evenings and at weekends.

By using all the water you need, but being careful not to waste it, you can really help make a big difference.

If you notice a leak, please contact us on 0800 052 0130 (24 hours a day, 7 days a week) or click here.

Top tips for saving water

Reusing water

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Water Efficiency Stakeholder Pack

PDF, 1.7MB

Take a look at how we’re managing resources and how you can help.