Discoloured water
Discoloured water is usually caused by the disturbance of deposits in the water pipes. The disturbance of deposits can happen when a water main is shut off due to essential maintenance or in an emergency.
Discoloured water is unlikely to be harmful to health and often resolves within a few minutes once you run your taps, but it might need up to 45 minutes to clear completely.
With our In Your Area service, you can find out if there is any planned or emergency work near you that could affect your water supply.
In your area
Check if there is any work or reported incidents near you that could be affecting your water supply, or sign up to receive alerts and updates.
Water Supply
Information Sheets
Browse our leaflets around your water supply, including information on fluoride, iron, manganese and lead.
Avoid washing clothes until the water is clear but if you have and the discoloured water has stained your washing, please re-wash when the supply has cleared. If the clothes are still stained after re-washing please keep the stained clothes and contact us.