Drinking Water Quality | Dwr Cymru Welsh Water
Dwr Cymru Welsh Water

Monday, 17th February

With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.

Here are the organisations you may need to contact:

Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.

Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.

Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.

My Water Drinking Water Quality

Drinking Water Quality


Water Worries

Videos of common problem you may find useful

Supplying high quality drinking water at all times is a priority to us. Over the course of a year some 300,000 water tests are taken, analysed and of the water we supply 99.96% meet drinking water quality standards at customer taps.

Sometimes things do go wrong and this section gives you information on the most commonly asked questions and short videos that can help.

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