Please note our billing contact centre and webchat festive opening hours are:
Monday 22nd December: 08:00 - 18:00
Tuesday 23rd December: 08:00 - 18:00
Wednesday 24th December: 08:00 - 14:00
Thursday 25th December - Friday 26th December: Closed
Saturday 27th December: 09:00 - 13:00
Monday 29th December: 08:00 - 18:00
Tuesday 30th December: 08:00 - 18:00
Wednesday 31st December: 08:00 - 14:00
Thursday 1st January: Closed
Friday 2nd January: 08:00 - 18:00
Saturday 3rd January: 09:00 - 13:00
Our Operational contact centre is open 24/7 throughout the festive period for any water or wastewater emergencies.
Support provided to our customers across Wales this month at many different locations including Abergele, Bruten, Conwy, Llangollen and Treharris.
We also continued with our community work across all of Wales.
We are looking for events to attend over the summer and would love to hear from you at workinginpartnership@dwrcymru.com if you have anything coming up that we can support at.
