Moving out of your student accommodation

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If you're the account holder and are moving out of your student accommodation, either to another property or closing your account, you can sign in or register for My Account and let us know online here.

Frequently asked questions about student moves are available here.

June 2024


This month we welcomed children from Cathays School in to our Head Office, where we held a workshop and talked about vulnerability, the impact on customers lives and the support that Welsh Water provides.

We also continued with our community work across all of Wales.

We are looking for events to attend over the summer and would love to hear from you at workinginpartnership@dwrcymru.com if you have anything coming up that we can support at.