Please note our billing contact centre and webchat festive opening hours are:
Monday 29th December: 08:00 - 18:00
Tuesday 30th December: 08:00 - 18:00
Wednesday 31st December: 08:00 - 14:00
Thursday 1st January: Closed
Friday 2nd January: 08:00 - 18:00
Saturday 3rd January: 09:00 - 13:00
Our Operational contact centre is open 24/7 throughout the festive period for any water or wastewater emergencies.
From Baby Showers, to Hubs, to Pantrys and ‘Bloke Breakfasts’, we are doing all we can to get out there to ‘find’ our customers who may need our help.
We also attended the Community Day at Cardiff MET University to support our younger customers.
