Updated: 22:30 13 August 2025
We’re sorry to let customers know that we have had further problems with the temporary repair we put in place at the burst water main in Broughton. This means that we must now carry out a full emergency repair and this is again impacting on water supplies to customers in the following communities: Flint, Holywell, Ffynnongroyw, Greenfield, Llanerch y Mor, Mostyn, Oakenholt, Talacre, Whitford, Queensferry, Shotton, Connah's Quay.
To support affected customers:
Please be assured our teams are working hard to resolve this significant incident as quickly and safely as possible.
More information is available here. For the latest updates, visit In Your Area or follow our social media channels
February was another busy month for the Vulnerable Customer Community Team. We’ve enjoyed being at many different types of events and venues helping so many of our customers with the support services we have available.
We’ve also been making sure “Vera” is ready for her 2023 schedule. She’ll be in Tonypandy on 2nd March and her first outing in North Wales being at Jade Jones Pavilion in Flint on 27th March. Come and say hello if you see us out and about .
