Close

Menu
Cymraeg

How can we help you?

Our customers usually search for:

Burst water main affecting some areas of Flintshire

exclamation icon

Updated: 06:00 11 August 2025

We have refilled the network and restored supplies to those areas affected by the burst water main (Flint, Holywell, Ffynnongroyw, Greenfield, Llanerch y Mor, Mostyn, Oakenholt, Talacre, Whitford and Mancot).

However we are aware of temporary discolouration issues affecting water supplies to households in Connah’s Quay. This has been caused as we have needed to move the water around the network to maintain supplies and will be temporary.

We are contacting those customers on our Priority Services Register and those households (text to mobile / landlines) which may be affected.

Some households may still be experiencing discoloured water, but this is temporary. We are flushing the system and customers can also run their taps for a short period to help it clear.

Customers can collect water supplies from our bottled water station at the Jade Jones Pavilion in Flint (CH6 5ER) which remains open as a precaution.

More information is available here. We will also continue to provide updates on In Your Area and on our social media channels.

Drainage and Wastewater Management Plan

Drainage and Wastewater Management Plans (DWMPs) are assessments of risk, opportunities and options to manage sewage and rainfall both now and in the future.

What are DWMPs?

They are customer and stakeholder driven plans that demonstrate how we transform our current operation into the future service our customers and Government expect. A single plan considers risks over a minimum of 25 years and provides options to resolve those risks. These plans are reassessed every five years and progress monitored annually.

We develop these plans to provide Government with reassurance that we have plans in place to deliver against the expectations of Government, our regulators, stakeholders and our customers.

How to get in touch

Please contact us at DWMP@dwrcymru.com if you would like more information or to consider joint investment opportunities with us.

Get in touch

We can point you to the right place.

In your area

Incidents or planned works near you.