September 2023
September saw us busy across Wales again, supporting people in Flintshire, Denbighshire and Anglesey at a range of events including Housing Association Information days, Cost of living events and roadshows
Updated: 17:10 14 August 2025
We’re sorry to let customers know that we have had further problems with the temporary repair we put in place at the burst water main in Broughton.
This means that we must now carry out a full emergency repair and this is again impacting on water supplies to customers in the following communities: Flint, Holywell, Ffynnongroyw, Greenfield, Llanerch y Mor, Mostyn, Oakenholt, Talacre, Whitford, Queensferry, Shotton, Connah's Quay, Garden City, Hawarden, Mancot and Sandycroft..
To support affected customers:
We ask that customers work with us and take only what you need.
Please be assured our teams have been working through the night and are working hard to resolve this significant incident as quickly and safely as possible.
We have issued an open letter to our customers here.
More information is available here.
For the latest updates, visit In Your Area or follow our social media channels
September saw us busy across Wales again, supporting people in Flintshire, Denbighshire and Anglesey at a range of events including Housing Association Information days, Cost of living events and roadshows