Burst Water Main – Broughton

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Updated: 06:00 14 August 2025

We’re sorry to let customers know that we have had further problems with the temporary repair we put in place at the burst water main in Broughton. This means that we must now carry out a full emergency repair and this is again impacting on water supplies to customers in the following communities: Flint, Holywell, Ffynnongroyw, Greenfield, Llanerch y Mor, Mostyn, Oakenholt, Talacre, Whitford, Queensferry, Shotton, Connah's Quay.

To support affected customers:

  • A bottled water station has been set up at Jade Jones Pavilion 60 Earl St, Flint CH6 5ER.
  • We are delivering bottled water to our most vulnerable customers this evening and tomorrow.
  • We have contacted customers in the affected area by text message.

Please be assured our teams are working hard to resolve this significant incident as quickly and safely as possible.

More information is available here. For the latest updates, visit In Your Area or follow our social media channels

April 2023


This month has been very busy for us in the community. “Vera” has had lots of adventures in North Wales across Flintshire and Denbighshire and we hosted a cost of living event at the Dewi Sant Centre in Pensarn.

In South Wales we collaborated with lots of our lovely internal and external partners. From Foodbanks to Warm Hubs, to Supermarkets & Rubgy Clubs we were everywhere.

We even attended a Welsh Water Drop in Event at the Senedd to talk to the MS’s about all our help and support we have for our customers; during the Cost Of Living Crisis.