Why we’re proud to retain the ‘Fair Tax Mark’

Here at Welsh Water, we like to do things a little differently. Back last year, we became the very first company in Wales to secure the Fair Tax Mark. This is an independent certification, which recognises organisations managing their tax affairs responsibly and transparently. This year we’ve retained the Fair Tax Mark.

On top of this, we’re still the only not-for-profit utility company in England and Wales. This unique operating model means we have no shareholders and invest any surplus money back into services and to benefit customers.

As an ethical and socially responsible company, transparency in everything we do is important and helps build our customers’ trust in us even further. This is why we are proud to be a part of over 60 organisations which are recognised for managing their tax affairs responsibly and transparently across the UK.

Through a combination of direct investment and our wider supply chain, we already support over £1 billion of economic activity. We invest around £1 million per day into our water and wastewater services, which means that in the last five years (2015-2020), we invested a total of £1.9 billion. Over the course of the next five years (2020-2025), we’ll be investing a further £1.8 billion.

We know our customers want us to not only be responsible but also transparent. In retaining this accreditation, we hope it can help our customers recognise that we really are proud to do the right thing and operate as a socially responsible business, right through from reinvesting our profits to benefit customers to paying the right tax.

If you’re interested in finding out more about the Fair Tax Mark, you can read more information here.