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Water services and emergencies

Telephone: 0800 052 0130
(24 hours a day, 7 days a week)

Sewerage services and emergencies

Telephone: 0800 085 3968
(24 hours a day, 7 days a week)

Automated Payments Line

Telephone: 0800 028 5209
(24 hours a day, 7 days a week)

Text Relay for customers with hearing and speech difficulties

Telephone: 18002 & number you want to call
Textphone: 18001 & number you want to call

Reporting a leak

Telephone: 0800 281 432
24 hours a day, 7 days a week)

Bill/account and general enquiries

Telephone: 0800 052 0145
(Mon - Fri 8am to 8pm, Sat 8:30am to 1:30pm)

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Additional Contact Numbers