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'Metime' online support sessions


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We want to make sure that our customers receive as much help as possible through our targeted campaigns.

'Metime' online support sessions

On the 10th and 20th of September 2024 we will be hosting two free 'Metime' online support sessions in partnership with Carers Wales. We will be on the call to talk to carers and those being cared for about the range of support we have available including bill reductions, priority services, water and money saving tips and lots more. 'Metime' online sessions are designed to inform carers of their rights and to also support wellbeing,

Carers can book onto the sessions by following the link, don't miss out.

Samaritans Awareness Day

Samaritans Awareness Day, where people around the UK and Ireland raise awareness of the Samaritans, who are available 24/7 for mental health support on 116 123. You can also find more support here.

Don’t forget, we offer free priority services if you or a loved one are living with metal ill health.

Campaigns

Support for families - Summer 2024

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324.8kB, PDF

Cymuned

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205.4kB, PDF

Support for families

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324.8kB, PDF

Are you worried about the cost of Christmas?

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293.6kB, PDF

Support for families

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409.6kB, PDF

Deafblind Awareness Week

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260.1kB, PDF

Are you or someone you care for affected by or living with Dementia?

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1MB, PDF

Are you visiting Foodbanks or Pantrys?

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1.2MB, PDF

Leaky Loo

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79.6kB, PDF

REACH - Our communities together

The Dwr Cymru Welsh Water Community Team partner with third sector organisations operating within Wales, Deeside and Herefordshire, to support vulnerable households with their finances and/or well-being.

We can provide solutions to enable your clients to access cheaper water bills and /or sign up FREE of charge for additional services by registering to our Priority Services Register.
Apply here for our services