Publications

We have lots of financial support options available that could help you save on your water bill.

If you have had or are due to receive the next cost of living payment of £300.00 from the government, you may also be entitled to savings of up to £200.00 on your annual water bill.

Eligible households will receive a three month ‘charge free’ period, which equates to a discount of around £100-£120 based on an average annual bill. Find out more below.

Selecting a nominee to help manage your water bill; could help make a real difference.

If so, you may be entitled to help with your water bill.

If your customer is due to receive the cost of living payment in April 2023, they may also be entitled to our HelpU tariff that could save them up to £200 off their annual water bill.

We want to help as many people as we can, and we need your help.

Information on our schemes and tariffs; including downloads to share on social media sites.

Information on our schemes and tariffs.

Information on our schemes and tariffs in easy read format.

Information on our safeguarding services.

Details on our safeguarding services.