We want to make sure that our customers receive as much help as possible through our targeted campaigns.
With half term approaching, we know some families may be worried how they will afford daily essentials, as well as providing meals for their children who are off school.
Families who receive the pupil development grant and are in receipt of a means tested or disability benefit may also be entitled to help towards their water bills.
Campaigns
Are you worried about the cost of Christmas?
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293.6kB, PDF
Cymuned - Welsh Water’s Working Household Support Scheme
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625kB, PDF
Support for families
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409.6kB, PDF
Deafblind Awareness Week
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260.1kB, PDF
Are you or someone you care for affected by or living with Dementia?
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1MB, PDF
Are you visiting Foodbanks or Pantrys?
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1.2MB, PDF
Leaky Loo
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79.6kB, PDF
REACH - Our communities together
The Dwr Cymru Welsh Water Community Team partner with third sector organisations operating within Wales, Deeside and Herefordshire, to support vulnerable households with their finances and/or well-being.
We can provide solutions to enable your clients to access cheaper water bills and /or sign up FREE of charge for additional services by registering to our Priority Services Register.
Apply here for our services