Help and Advice

We put our customers at the heart of everything we do. That means being here when you need us most, giving you help, advice, and support.

Help and support during an incident

Information outlining what you can expect from us during a prolonged incident (more than 12 hours).

Check if there is any work or reported incidents near you that could be affecting your water supply, or sign up to receive alerts and updates.

All of our leaflets, documents, and published reports are available to read and download.