Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Is your toilet leaking?


Can you see the water running constantly in the toilet? This can be a small trickle or a stream. You may have a leak.

Did you know? A leaky loo can waste around 215 litres of water a day. It could be costing you hundreds of pounds and wasting water.

We may live in a wet part of the UK, but we need to think about how we use water.

Send us an enquiry

PDF, 79.6kB

Use the link here or scan the QR code and upload a short video of the problem, and answer a couple of questions. One of our team will take a look at the video and give you a call back within five working days to let you know if we can assist – free of charge, of course! You can also download the QR code here.

Struggling with the video, no problem, use this link to fill out our online submission form.

For more details see the document below.

Get Water Fit

Sign up to Get Water Fit, claim your water-saving devices and start saving.

Click here