Your annual bill 2023

Frequently asked questions about your annual bill

Frequently asked questions

View the full list of frequently asked questions about your annual bill.

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My Account

View your account information of balance, bills, payments and letters online at a time most convenient to you. Sign up to My Account to make the most of our services.

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Blue Monday Campaign

Do you receive

the following

  • Winter fuel payment
  • Free school meals
  • Tax credits
  • Pension
  • Means-tested benefits

See if you can save £230 off your bill.

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1. Ways you can contact us

Live chat

Speak to one of our helpful customer service agents about your annual bill.

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