Hereford


Lying on the river Wye, we provide around 230,000 customers with drinking water and wastewater services to the city of Hereford and the surrounding areas.

Example of investment in area:

  • Weobly Wastewater Treatment Works - this year we will complete the upgrade of the works following a £3.3m investment to introduce phosphorous removal to the treatment process. This is part of a wider £64m investment plan in this Asset Management Period (2020-2025) to improve the river water quality of the River Wye and the River Lugg under the Water Framework Directive. This includes investment at Eign, Rotherwas, Kingstone & Madely, Leominster and Pontrilas WwTWs in the Hereford area alongside treatment works in the Mid Wales area.
  • We have undertaken an extensive water quality modelling programme to identify what the main sources of phosphorus are in the river and where it is best to target our investment now and in the future. We are also supporting the work of the Wye Nutrient Management Board and Technical Advisory Group with evidence from our modelling and expertise on how we can best contribute to restoring the river to a favourable condition.
  • We have also started work with Herefordshire Council at Luston to help them build their first constructed wetlands designed to offset the impact of new development on the sensitive river. This should be the first several sites we can support and we are delighted that not only will this approach protect the river from deterioration but it will also support increased biodiversity at the site.

Building upon the success of our Event Duration Monitor (EDM) installation programme (2019-2020) we are currently investing £42m across Wales in our Storm Overflow Assessment Framework (SOAF). Over the next 5 years (2020-2025) this programme will use data from the EDM sites to prioritise wastewater assets for investigation, with the aim to reduce both the number and volume of storm water discharges to the environment. This will improve both watercourse amenity value and water quality overall. Using data from the EDM sites, a further £15m is being spent around Wales on reducing the number of coastal discharges near to bathing and shellfish waters.

We are currently undertaking 19 investigations into a prioritised list of EDM trigger assets within the Hereford area.

A £19m investment has also been started to install Pass Forward Flow monitoring on over 300 of our wastewater treatment works to enable us to monitor our compliance against our flow permits and assess whether we’re fully utilising the treatment works full treatment capacity prior to spilling to storm. This investment will take up to 3 years to complete. Pass forward flow is the minimum flow that an asset is required to pass forward before spilling to storm to ensure it remains compliant.

Our 2021 data is below..

Name Duration (Hours & Minutes) Releases Per Annum
Hereford - Eign WwTW 412 Hours 0 Minutes 50
Eardisley 629 Hours 0 Minutes 47
Ross-on-Wye - Homs Road 109 Hours 30 Minutes 33
CAWDOR ARCH 0 Hours 0 Minutes 0
Brampton St Ross-On-Wye 21 Hours 15 Minutes 31
Station St Ross On Wye 0 Hours 0 Minutes 0
LYDBROOK - GREAT HOUGH BROOK 45 Hours 45 Minutes 28
Lower Lydbrook - River Wye 0 Hours 0 Minutes 0
Wyebank Road Chepstow 12 Hours 15 Minutes 27
Sherford Street Bromyard 329 Hours 45 Minutes 67
Porth House Industrial Estate 25 Hours 30 Minutes 13
Joyford Mill 4 Hours 30 Minutes 2
Beneath Greyfriars Bridge Hereford 216 Hours 45 Minutes 51
Grandstand Road Hereford 39 Hours 45 Minutes 48
HEREFORD - WHITECROSS ROAD 2 Hours 15 Minutes 6
Hereford - Seaton Avenue 1 Hours 30 Minutes 2
Hereford - St Martins Allotments 170 Hours 45 Minutes 33
HEREFORD - BELMONT ROUNDABOUT 135 Hours 30 Minutes 35
Three Elms Rd Hereford 2 Hours 0 Minutes 8
Hereford - Three Elms Road 9 Hours 30 Minutes 13
Lydbrook 257 Hours 0 Minutes 25
Ross On Wye - Ross Lower Cleeve - Hours - Minutes -
ROSS-ON-WYE - HOPE AND ANCHOR 352 Hours 0 Minutes 71
Bromyard - Cruxwell Street 54 Hours 45 Minutes 100
KINGTON - 64 Hours 15 Minutes 24
Tanyard Lane Kington 42 Hours 45 Minutes 32
Bridge Street Kington 10 Hours 30 Minutes 5
Weobley 186 Hours 45 Minutes 63
Worcester Rd Leominster 221 Hours 0 Minutes 44
Much Dewchurch SPS 198 Hours 0 Minutes 18
Hereford - Miss Chaves 0 Hours 45 Minutes 1
Barton Rd Hereford 56 Hours 30 Minutes 14
New Road Pettybridge 75 Hours 45 Minutes 54
Hereford - Braemar Gardens 19 Hours 30 Minutes 8
Shobdon Hereford 567 Hours 30 Minutes 126
Newland - Lane Newland 451 Hours 15 Minutes 47
Newland 33 Hours 0 Minutes 17
Laundry Lane Newlands 40 Hours 30 Minutes 21
Sedbury Chewpstow 113 Hours 0 Minutes 50
EIGN 0 Hours 0 Minutes 0
Tarrington Hereford 348 Hours 45 Minutes 49
Kington WwTW 41 Hours 30 Minutes 27
Moreton on Lugg WwTW 617 Hours 0 Minutes 33
New Court Lugwardine Hereford 318 Hours 0 Minutes 28
Ross on Wye - Weir End 0 Hours 0 Minutes 0
Lydbrook SPS 48 Hours 15 Minutes 10
Moccas 526 Hours 30 Minutes 41
HEREFORDS - FOWNHOPE 1 Hours 45 Minutes 1
Ruardean 610 Hours 0 Minutes 48
St Briavels Lydney 587 Hours 15 Minutes 61
Hereford - Parson Walk 105 Hours 45 Minutes 45
Bromyard 4 Hours 30 Minutes 13
Cannop Rd 39 Hours 30 Minutes 21
Presteigne - Tanyard 211 Hours 0 Minutes 33
Luston Village 1 Hours 30 Minutes 1
Kington - Access Road to WwTW 109 Hours 0 Minutes 65
Bodenham Moor 1535 Hours 45 Minutes 84
Bodenham Millcroft 0 Hours 0 Minutes 0
Peterchurch WwTW 6 Hours 45 Minutes 7
Pontrilas WwTW 669 Hours 15 Minutes 66
Longtown SPS 80 Hours 15 Minutes 8
Hay-on-Wye - Warren Close 0 Hours 0 Minutes 0
Ross-on-Wye - Ashburton Industrial Estate 0 Hours 15 Minutes 1
Hereford - Eign Road 36 Hours 15 Minutes 33
Hereford - Belvedere Lane 2 Hours 15 Minutes 6
Netherton - Brampton Abbots 0 Hours 0 Minutes 0
Kingsland WwTW 2136 Hours 15 Minutes 109
Yarpole SPS 213 Hours 0 Minutes 26
Lyonshall WwTW 31 Hours 45 Minutes 18
Leominster - Castlefields 0 Hours 15 Minutes 1
Weobley WwTW - Hours - Minutes -