Dwr Cymru Welsh Water

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Self Service Making your bill more affordable Customer Assistance Fund application

Customer Assistance Fund application

If you have arrears with us that you're unable to pay, the Customer Assistance Fund could help.

If you pay your current charges for 6 months we will pay off half of your arrears! If you then pay for a further 6 months we will pay off the remaining balance of your arrears!

Please complete the below Customer Assistance Fund form to confirm you consent to us checking your credit score. This will not affect your credit rating but it will leave a footprint.

 
 
* You will need your Welsh Water account reference number, it can be found in the top right corner of your bill.
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Additional Number
What language would you like future correspondence to be in?
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