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Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
We’ve reduced the amount of water lost through leaks on our network by 50% over the past 10 years, which has helped us to reduce the amount of water we extract from the rivers in Wales to provide drinking water.
On average, we find and fix more than 100 bursts and leaks every day. If you spot a leak on our water pipes, please tell us about it so we can fix it.
The quickest way to tell us is by completing our quick and easy form or you can contact us by webchat or telephone.
The more information you can give us the quicker we can identify and fix the leak.
Things to tell us:
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
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We know this can be a worrying time for everyone in quite unprecedented circumstances and customers in our supply area are impacted by COVID-19 (Coronavirus) and concerned about their water bill.
If you’re a household customer, please click here for more information.
If you’re a business customer, please click here for more information.