Monday, 17th February
With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.
Here are the organisations you may need to contact:
Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.
Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.
Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.
What's Sewage Pollution
The obvious sign of sewage pollution of a stream or river is the presence of sewage solids in the water, but there may also other indications. These include:
toilet debris, such as tissue paper, condoms and sanitary products
soap suds or a milky-looking discharge in the water
a noticeable sewage smell
Pollution can kill fish and other aquatic life, cause a risk to human health, and also affect biodiversity, amenity value, and the use of water and land for agricultural purposes.
Causes of sewage pollution
Using toilets as bins
Flushing away rubbish down the toilet can cause blockages in sewerage pipes, sometimes leading to the flooding of homes and pollution of the environment. Our Let's Stop the Block campaign highlights the things that are flushed away to cause problems – and which should be disposed of properly.
Fat, oil and grease (FOG) poured down kitchen sinks and drains can build up in sewers and cause blockages and flooding. To help avoid this, please dispose of them correctly.
See it, Report it, Stop it
0800 085 3968