My Account Water Meter Meter Application

Meter Application

To apply for a meter, you need to be the registered bill payer or a tenant that pays for water to a local Council or Housing Association. You are not able to apply for a meter in advance for a property that you have not yet bought or not yet moved into.

If you have just purchased or moved into a property, let us know and you can apply once you have your customer reference number and first bill.

Remember to use our Consumption Calculator; this may help you decide whether a meter is right for you.

To complete your application, please have your customer reference number, you will find this on your bill.

Your Details

(Please note that fields marked * are mandatory)

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Full Address of the property where the meter is to be installed
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Full Billing Address (if different to the address where the meter is to be fitted)

In order to respond to your enquiry, it would help us if you could supply your Welsh Water account reference number.

 
Your Property
Is your property a single household?
*
Are you applying on behalf of someone else?
If Yes, please note, this is classed as a third party application and you must have the permission of the account holder
*

Is the property council or privately owned?
Is your total tenancy agreement for 6 months or less?
Landlord’s Contact Details
YOU WILL NEED YOUR LANDLORD’S WRITTEN PERMISSION TO HAVE A METER INSTALLED.
Please post this to us at:
Dwr Cymru Welsh Water
Customer Services
P.O. Box 690
Cardiff
CF3 5WL
Landlord's Address
Please continue completing your details but note that we will not start the application process until we receive written permission from your landlord.
Do you (or the person you are third party for) pay the bill?
*
Are you (or are you a third party for) a Landlord or Tenant?

Type of property?





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Was the property built before 1995?
*

If yes


*
Do you have a Power Shower?
*
Do you have a normal shower?
*
Do you have a Dishwasher?
*
Do you have a Washing Machine?
*
Do you use a Hosepipe?
*
Do you use a Garden Sprinkler?
*
Your Contact Details

There is no need to contact us as we will be in touch with you about your appointment details.
Please tell us the best time to contact you by phone Monday to Friday.

Monday

Tuesday

Wednesday

Thursday

Friday

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Legal Notice

If we cannot fit a water meter at your home, we will automatically bill you on the Assessed Measured Charge. You can read about this 'here'.

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Terms and Conditions

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