If you're moving out of a property with a water meter, we cannot update our records until on or after the day you move. Therefore, if your move date is in the future, please let us know once you have moved.
Fill in this form if you were only responsible for water charges at the address you are moving from OR you are moving out of the Welsh Water area.
Moving Within - if you are responsible for water charges at BOTH your NEW address AND your OLD address (within the Welsh Water area), please complete our moving within form instead.
Moving In - if you are only responsible for water charges at your NEW address, please complete our moving in form instead.
In order to respond to your enquiry, it would help us if you could supply your Welsh Water account reference number.
Please give us the address you are moving to, so that we can send you a closing statement and any refund due.
Click here to read our privacy statement to understand how we may use your personal information.
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777.
Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY.
© Dŵr Cymru Cyf 2017.