My Account Self Service Customer Assistance Fund

Customer Assistance Fund

Please complete the below Customer Assistance Fund form to confirm you consent to us checking your credit score. This will not affect your credit rating but it will leave a footprint.

Once we receive your completed form, we’ll contact you by phone or email within 5 working days to let you know if your application has been successful.

Your details

(Please note that fields marked * are mandatory)

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In order to respond to your enquiry, it would help us if you could supply your Welsh Water account reference number.

 
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