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Dwr Cymru Welsh Water

Monday, 17th February

With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.

Here are the organisations you may need to contact:

Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.

Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.

Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.

Media Centre Latest News

Latest News

Click here to return to the media homepage. Below you will find the latest news releases from Welsh Water.

In response to the announcement of customer prices for 2020-2021

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Dwr Cymru Welsh Water Placed in ICS Top 50 Companies for Customer Satisfaction

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Debra Bowen Rees appointed Non-Executive Director of Glas Cymru

Glas Cymru, which owns Welsh Water, has today announced that Mrs Debra Bowen Rees will be joining its Board as a Non-Executive Director on 1st January 2020.

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Welsh Water publishes Draft Assurance Plan

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Sustained record investment to help maintain industry leading customer service

The only not-for-profit water company in England and Wales is continuing to invest at record-high levels in its services as it looks to maintain sector-leading levels of customer satisfaction and trust.

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New Water Services Director appointed by Welsh Water

Dŵr Cymru Welsh Water has strengthened its Water Services operational team by appointing Dr Simon Earl as its new Director for Water Services.

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Peter Bridgewater to stand down as Finance and Commercial Director and Mike Davis to join Welsh Water Board

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Welsh Water’s £6.9 million boost to Conwy and Denbighshire water supplies

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