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We have a 24/7 press office. Our main office hours are 8am-6pm. All out of hours calls will be directed straight to our duty press office.
Phone: 01443 452 452 Email: press@dwrcymru.com
If you are a Welsh Water customer and you would like to speak to someone about an issue relating to your bill, water supply or wastewater service, please visit our Customer Contact Us page.
Heulyn Gwyn Davies Head of External Relations heulyn.davies@dwrcymru.com 01443 452 452
Gwyn Thomas Senior External Relations Manager gwyn.thomas3@dwrcymru.com 01443 452 304 (Out of hours, call 01443 452 452)
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