We have a 24/7 press office. Our main office hours are 8am-6pm. All out of hours calls will be directed straight to our duty press office.
Contact Press Office
Phone: 01443 452 452
If you are a Welsh Water customer and you would like to speak to someone about an issue relating to your bill, water supply or wastewater service, please visit our Customer Contact Us page.
Heulyn Gwyn Davies
Head of External Relations
01443 452 452
Senior External Relations Manager
01443 452 304 (Out of hours, call 01443 452 452)