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Changes for Large Business Customers
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Monday, 17th February
With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.
Here are the organisations you may need to contact:
Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.
Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.
Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.
A guide to having a water meter
Developer Services Schedule of Charges 2018 - 2019
For You Not For Profit 2018 - 2019
For You, Not for Profit - for metered customers 2018 - 2019
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HelpU Terms and Conditions - 2018-19
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How we handle your complaints and compliments 2018 - 2019
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Our Schedule of Wholesale Charges 2018 - 2019
Our Wholesale Tariff Document 2018 - 2019
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Our Scheme of Charges 2018 - 2019
Surface Water Rebate 2018 - 2019
WaterSure Wales 2018 - 2019
WaterSure Wales Terms and Conditions - 2018-19
Your Water Meter 2018 - 2019
Wrap Up Wales 2018
Our Scheme of Charges 2017 - 2018
For you not for Profit 2017 - 2018
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Wholesale Tariff Document 2017 - 2018
Environment Report 2015 - 2016
Surface Water Rebate 2017 - 2018
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Your Water Meter 2017 - 2018
Aluminium in Drinking Water
Bacteria in Water
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Lead in Water
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Where Does Your Water Go
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Your Welsh Water for metered customers
Disconnection of Water Supply at Customers Request
Non return to sewer claim form - Application Form
Looking after water in your home
A Guide to Having a Water Meter
DIY Water Audit (Home)
DIY Water Audit (School)
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