New Map Payment Form Page | Dwr Cymru Welsh Water
Dwr Cymru Welsh Water

Monday, 17th February

With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.

Here are the organisations you may need to contact:

Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.

Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.

Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.

New Map Payment Form Page

Map of Water Mains or Public Sewers

Map of Water Mains or Public Sewers

  1. Please have your credit/debit card available to make payment as part of this application
  2. Please ensure that you have read our guidance notes before completing this application form
  3. During the electronic application you will be required to upload a Location Plan. We suggest gathering these materials in advance and reviewing the file upload requirements below to make the application process as easy as possible. When preparing your application materials to be uploaded as part of your application, please note the following:
    The file size of each document must be less than 15MB
    We can only accept DWG, PDF, BMP, JPEG, DOC, DOCx file types
    Files cannot be password protected
  4. You may be asked to provide further information by a member of our Developer Services Team as your application progresses. You may send this via email.
  5. You will receive a confirmation email within 2 hours of your form submission
Applicant Details

(Please note that fields marked * are mandatory)

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You will receive email confirmation of your online application
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Development Details

(Please note that fields marked * are mandatory)

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Type of Plan

(Please note that fields marked * are mandatory)

Please select the type of plan(s) you require


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Size of Plan
Please select the size and number of plan(s) you require
A4 plans are £10 each.
A3 plans are £10 each.
A0 plans are £10 each.
File Uploads

The file size of each document must be less than 15MB
We can only accept DWG, PDF, BMP, JPEG, DOC, DOCx file types
Files cannot be password protected

Please select the Location Plan file  *
Please be aware that it is not possible to upload files when using an iPad or iPhone.
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