FAQs | Dwr Cymru Welsh Water
Dwr Cymru Welsh Water
FAQs

FAQs

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I don't understand my bill

If you’re on a water meter and you don’t quite understand your bill, take a look at our breakdown of a measured bill here: https://www.dwrcymru.com/en/My-Account/About-My-Bill/My-Metered-Bill-Explained.aspx

If you’re not on a water meter and don’t quite understand your bill, take a look at our breakdown of an unmeasured bill here: https://www.dwrcymru.com/en/My-Account/About-My-Bill/My-Bill-Explained.aspx

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Our team is available Monday to Friday between 8am and 8pm and on Saturdays between 8.30am and 1.30pm.

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