Educational Visits | Education | Dwr Cymru Welsh Water
Dwr Cymru Welsh Water

Thursday, 20th February – 10:00

We continue to deal with the impact of severe weather and flooding over the last few days, particularly in the Monmouth area.

We have accessed our water treatment works at Mayhill and assessing the damage so that we can get works back up and running. This will take some time to do, given the impact of the flooding and the work needed to bring the operation back into normal service.

In the meantime, we are continuing our extensive tanker operation throughout the town to maintain supplies to customers. This has involved a fleet of more than 40 tankers, which have been pumping water into the system and supplies have been kept going for the vast majority of our customers. We are making every effort to maintain this in the coming hours and days, while we get the works up and running.

Some customers in Monmouth have been asking our colleagues in the area if they need to boil their tap water: our answer is no. We’re providing bottled water as a precaution in case supply is interrupted and for a small number of customers without water.

We have also set up three bottled water stations for those who have seen their supply interrupted. These will be open from 8am til 8pm and can be found at:
• Monmouthshire Comprehensive School – Dixon Road – NP25 3YT
• Redbrook Road (opposite Lidl’s car park entrance) - NP25 3LY
• Trellech Primary School - NP25 4AX

We ask those who still have water not to visit these sites, as we need to prioritise customers with an intermittent supplies.

We have delivered bottled water to all properties as a precautionary measure and will also continue to deliver bottled water proactively to our vulnerable customers on the Priority Services Register, such as the elderly, disabled, or those with young children.

We want to thank our customers for bearing with us while we carry out this work to keep things going.

We will post regular updates here and social media.

Education Educational Visits
Education Visits

We work with schools to encourage children to love and value water.

Our activities, led by seconded teachers, equip pupils to become global citizens, with an understanding of sustainability and its impact on the local community. Thousands of pupils visit one of our four education Discovery Centres each year and have a fantastic time - and it’s all FREE!


Our Centre Visits

Come behind the scenes and see how we provide you safe, clean drinking water and how we treat wastewater and keep our rivers and beaches clean.

Our qualified teachers and industry professionals will help you discover your role in sustainable water management and give you tips how to become more water efficient and help the environment.

Llyn Brenig near Denbigh North Wales

Our Discovery centre at Llyn Brenig has a fully equipped indoor classroom and exciting outdoor area where visiting schools can take part in hands on activities that include The Water Cycle, water efficiency, climate change, pond dipping, orienteering, mini beasts and the opportunity to visit the local Alwen Water Treatment Works,. The lessons are delivered by a qualified teacher and all activities are linked to the National curriculum. All visits are FREE OF CHARGE so book today to enjoy a learning experience whilst having fun!

Cilfynydd in the south Wales valleys

Our Discovery centre at Cilfynydd has a fully equipped indoor classroom and exciting outdoor area where visiting schools can take part in hands on activities that include The Water Cycle, water efficiency, climate change, pond dipping, orienteering, mini beasts, river studies and our African village lesson.

Also, during your visit you can learn about the sights and smells of the Cynon Waste Treatment Works and discover how sewage is cleaned and investigate how pollution impacts on our natural environment.

The lessons are delivered by a qualified teacher and all activities are linked to the National curriculum. All visits are FREE OF CHARGE so book today to enjoy a learning experience whilst having fun!

Cog Moors near Cardiff

Our Cog Moors’ Discovery centre has a fully equipped indoor classroom and exciting outdoor area where visiting schools can take part in hands on activities that include The Water Cycle, water efficiency, climate change, pond dipping, orienteering, mini beasts. Our African village lesson and behind the scenes look at how a wastewater treatment plant works.

The lessons are delivered by a qualified teacher and all activities are linked to the National curriculum. All visits are FREE OF CHARGE so book today to enjoy a learning experience whilst having fun! education@dwrcymru.com

Elan Valley in mid Wales

In partnership with the Elan Valley Trust, the Education Ranger manages a fully equipped indoor classroom. Facilities include wildlife ponds, nature trails, and tour of dams. Schools can visit the site to experience pond dipping, minibeast safari, plant study and classroom experiments, all linked to the National Curriculum. The area is rich in animal and plant life making Elan an internationally important wildlife site.


Our School Visits

Our award winning education team will visit your school or college to give an assembly where we teach children about all things to do with water! How we collect it, treat it, use it and clean it.

Our interactive workshops are led by seconded teachers who educate children through the most creative lessons and equip children to become water ambassadors, with an understanding climate change, community and Welsh Water’s business messages.

Our lessons such as our network challenge where the challenge was to create and plan a model water network to supply water to a village within a certain budget give children the opportunity to understand how a water company operates and how much effort goes into every drop.

You know what else is awesome, it could help your school achieve Eco-School status. Our only requirement is that you allow us to deliver an assembly to your whole school and run a water-saving planning session afterwards.

Book a Visit

Come and learn about what we do by visiting one of our dedicated on-site education centres or we can come to you as part of our outreach.

To book, please email our education team on education@dwrcymru.com

Innovation Booklet

Download to choose your centre and activities

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