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Changes for Large Business Customers
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Jessica - Customer service advisor
"very friendly and extremely helpful sorting out a water billing problem. Pleasure to talk to."
Have you received exceptional service from our staff or contractors? Would you like them to know how you feel?
The Diolch Awards are your way to tell us about someone (or a team of people) who has given you exceptional service
This could include staff or contractors who have, for example,
Everyone nominated will be told that you appreciated their efforts. There are also monthly and annual awards where winners will be given a letter of congratulation and gift vouchers in recognition of their service.
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We know this can be a worrying time for everyone in quite unprecedented circumstances and customers in our supply area are impacted by COVID-19 (Coronavirus) and concerned about their water bill.
If you’re a household customer, please click here for more information.
If you’re a business customer, please click here for more information.