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Changes for Large Business Customers
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Monday, 17th February
With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.
Here are the organisations you may need to contact:
Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.
Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.
Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.
A new water supply would be necessary if:
A replacement water supply would be necessary if:
As of 1st January 2016, The Welsh Government introduced the ‘Domestic Fire Sprinklers’ legislation. If you've submitted a planning application and received approval on or after this date we'll require mechanical service plans detailing the installation layout of the fire sprinkler system.
We're unable to progress your application without these plans.
Please refer to our Guidance Notes for further information.
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