Find out more information
Register or log on to view your bills online
Give us a call on
Find our more information
Changes for Large Business Customers
Find out more about how you can save water and save money.
That's why we have a dedicated team to help you save water and save money.
Anyone with an interest in any land which contains a public sewer or associated apparatus has the right to request the alteration or removal, including diversion (generally referred to throughout this document as diversion) of that apparatus to accommodate a proposed improvement of that land (e.g. development or change of use). This right is granted by Section 185 of the WIA91 and extends to anyone with an interest in adjacent land where the presence of public sewerage apparatus would hinder proposed improvement. This does not apply to sewers in any public highway.
You can request an alteration, removal or diversion of apparatus by serving a formal Notice which is included with the Application Form. We have a duty to consider such a request except to the extent that the request is unreasonable. Any request which would result in a reduction in the performance of the apparatus, or would render it unusable or inaccessible, would normally be considered to be unreasonable.
Please refer to our Guidance Notes for further information.
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
Hmmm, looks like we can't find an answer for you .. please try rephrasing the question.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?
We know this can be a worrying time for everyone in quite unprecedented circumstances and customers in our supply area are impacted by COVID-19 (Coronavirus) and concerned about their water bill.
If you’re a household customer, please click here for more information.
If you’re a business customer, please click here for more information.